Conditions of Ordering, Payment, Handling, Shipping, Cancelations and Returns

Ordering - Can be carried out by Adding to cart or by e-mail.  By placing an order we assume you agree to our terms and conditions.

Payment - all monerary amounts are in British Pounds Sterling.  Payment can be made by Paypal (Add to Cart), UK pound sterling cheque drawn on a UK account, make cheques payable to R G Mathieson, UK sterling Postal Order or Money Order in pounds sterling.  If not paying by paypal please include name/address/e-mail address and any other relevant detials.  You will receive an email within twenty-four hours confirming payment and order.

Handling and Shipping - within the UK is included in the Gallery price, customers outside the UK will be required to pay additional shipping charges, we will e-mail you details of these costs.  Charges, local taxes or import duties may be incurred, which we can not take any responibility for.

 

Cancellations - Will incur no charge if made immediatelhy except to cover our own costs of charges made by paypal or the bank.  If your order has been dispatched our returns policy applies.

Returns - Inform us of a returning item within seven days and have it returned within twenty eight, it is recommended that the item is insured against loss or damage as we will not accept damaged goods.  You will receive a refund of total amount minus original postage.  Sticks made to your specification or altered for you are non-returnable.

 

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